Samsung j7 pro power button not working

The Samsung Galaxy J7 is one of the mid range Android smartphone models available in the market that has a great display. The device uses a 5. Under the hood the phone is rocking an Exynos octa core processor which when used in tandem with its 3GB of RAM allows it to run any app smoothly. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today.

In this latest installment of our troubleshooting series we will tackle the Galaxy J7 power button not working after software update issue and other related problems. If you own a Samsung Galaxy J7 or any other Android device for that matter then feel free to contact us using this form.

We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached.

We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. If you would like to browse the previous parts in this series then check out this link.

Problem: Since updating to the newest software update recently released the power button has ceased to close the screen or access the power menu.

I did a factory reset which it started working perfectly for 22 hours but now will not work again! Not sure what to do now as it seems to be software related. Solution: Try wiping the cache partition of the phone then do a factory reset from the recovery mode.

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Make sure to backup your phone data before doing the reset. Try to check first if the issue still occurs. In case it does then there are two things that you can do. Problem: I have Galaxy J7 and i have had quite a few issues of water detection on my phone but this never messed up working of the phone as it just disappears after a few hours.

But this time it was not going. I did some restarting and hair dryer blowing thing and it made the notification disappear. Can you help me with what might the cause for this issue. Thank you in advance. Solution: Try to check if the charging port of the phone has any dirt or debris in it. If necessary, clean the charging port of the phone using a can of compressed air.I'm a new and proud owner of a Samsung Galaxy j7 Prime and I've only had this phone for about a month-and-a-half now and as today of July 23rd my back button and my menu button have both stopped working and they are not even lit up if anybody can help me please let me know.

samsung j7 pro power button not working

Go to Solution. I recommend having a service technician take a look into this. Should you require further assistance please feel free to reach out to us! View solution in original post. Hello there, userJWwvaIre92 Let's try some troubleshooting steps, just let us know how these go!

If you've tried all the troubleshooting steps already mentioned then about the only other thing to do would be to either try a factory reset or reach out to your Samsung regional support for an evaluation and repair.

Solved Samsung Galaxy J7 Power Button Not Working After Software Update

If you are still having some trouble, please try to wipe your cache partition by following these steps:. Power off your device 2. When you see the Android laying down, wait for 30 seconds until it boots into the Recovery Menu. J7 Pro got wet, just barely but still got wet.

samsung j7 pro power button not working

The home button still works fine but the back Touch button and the old processes Touch button or menu Touch button quit working. I tried the cache partition thing with no luck, any other suggestions? I really like this phone and will still continue to use it it would just be more convenient if these two buttons worked.

Power Button Not Working? Restart Android Phone Without Power Button

Thank you very much. I would recommend having a tech take a look at it. The water may have damaged the buttons to where they need to be replaced. Sign In. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

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How to Power On / Turn on ANY Samsung Phone Without The Power Button

Search instead for. Did you mean:. Problems with menu button and back button on a Samsung Galaxy j7 Prime. You must be signed in to add attachments. Accepted Solutions. SamsungMod23 Honored Contributor. Re: Problems with menu button and back button on a Samsung Galaxy j7 Prime.

Reply LoadingWe did the not charging issue article first as battery is very essential when troubleshooting. Before we jump to our troubleshooting, if you have other concerns with your Galaxy J7, make sure you drop by our troubleshooting page for we will be listing all the links to our guides and tutorial on that page.

Just try to find problems that are similar with yours and use the solutions we suggested. Just fill up this questionnaire and we will do our best to help you. One of the good things with the J7 is that it has a removable battery. So, the first thing you need to do is to perform the battery pull procedure, which, by the way, is very effective in fixing minor firmware and hardware glitches.

If the phone turns on after this very simple procedure, then the problem was caused by a simple firmware issue. If the problem persists after doing the first step, then try to charge your phone to rule out the possibility that the problem is caused by a drained battery. Aside from the obvious reason, you will also know if it responds when it detects that current is flowing through the circuits.

If you can bring the phone to charge, then leave it plugged in for at least 10 minutes before trying to turn it on. You do this if the phone charges but still refuses to turn on.

Bring the phone to a local shop or to the store where it will be checked and tested by a tech. We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. But rest assured we read every message we receive.

Used your troubleshooting first step, removing battery, and bingo! Thank you, Thank you, Thank you! You made it so simple and easy to follow and worked with first step. Hi I have a charging problem with my Samsung Galaxy J 7.

I restart my phone because no respond when I charging. Galaxy J7 only gets to start up screen, will not turn on. We were told to send it back, but not where.

Also the battery gets VERY hot. Galaxy J7 prime just blinking red. I tried using different cable and tried it to different phone. The cables works fine. What can I do? Learn about the possibilities that may have caused or triggered the problem. Please confirm deletion. There is no undo! Cancel Delete. Samsung Galaxy S8 wont turn on. Samsung Galaxy S7 wont turn on. Samsung Galaxy S7 Edge wont turn on. Samsung Galaxy S6 wont turn on. Samsung Galaxy S6 Edge wont turn on. Samsung Galaxy S5 wont turn on.

Samsung Galaxy S4 wont turn on. Samsung Note 5 wont turn on. Samsung Note 4 wont turn on.Such is the case with some of our readers who reported that their phones just turned off one day and would no longer turn on regardless how many times they hit the Power key. In other words, the phone is unresponsive with its black screen.

It might be just an issue with the firmware or it could be a sign of a more serious problem. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems.

Feel free to use our solutions and workarounds. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us. More often than not, this problem is basically just a result of a system crash provided that it started on its own without apparent reason or cause. In such case, you should bring the phone immediately to the service center without doing any troubleshooting procedures. Press and hold the Volume Down button and the Power key simultaneously for 10 seconds or more.

This would boot the phone up normally as it simulates battery disconnect and refreshes the devices memory. When doing a combination, it would be better to press the Power key last. If the battery is drained, the phone should respond after doing this procedure.

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. But rest assured we read every message we receive.Welcome to another installment of our troubleshooting series where we aim to help our readers who own the Samsung Galaxy J7 fix the issues that they are experiencing with their phone.

This particular phone is a mid range model that has a similar design structure to the high end smartphones yet has a lower price tag. Some of the best features of this device include its 5. Although this is a solid phone there are instances when certain issues can occur which we will be addressing today. If you own a Samsung Galaxy J7 or any other Android device for that matter then feel free to contact us using this form.

We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. If you would like to browse the previous parts in this series then check out this link.

After the screen goes off either due to time on or when I press the power button I cannot turn the screen back on, but it seems that the phone carries on working i. I receive whatsapp messages, calls but I cannot answer them when the screen is dark. Also, when the phone is charging without being turned on I can press the home button and it lights up the battery symbol so the home key seems to be working when the phone is not on.

Any help would be greatly appreciate it. Solution: The best thing that you can do right now is to backup your phone data then do a factory reset. Once the reset is complete do not install any apps in your phone yet. Try checking first if the issue still occurs.

If it does then this is already a hardware related problem in which case you will need to bring the phone to a service center and have it checked. Problem: My mobiles half screen were flickering when we decrease the brightness of mobile screen.

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Please sir give me some suggestions on regarding them. My Samsung j7 was dropped and was working but know it suddenly went out not showing anything….

Solution: The best thing that you can do right now is to check if the problem is caused by a software glitch by starting the phone in recovery mode.How awful would it be if the power button is not working on your Android phone?

If unfortunately, neither of these features available on your Android device, it is literally torture when the power button on Android is not working. You know the phone is fine, but you are unable to wake it up just because the tiny little button is broken. This post is to put an end to the torture.

You can restart and use your Android phone without power button by following these tips. The first thing you should do is to enter your Android phone again. If your phone is on, it is very simple to wake it up. Connect your phone to a charger or computer with USB cable, ask a friend to call you, press Camera button if you have one.

These all can wake the phone up and let you use the phone again. But if the phone is power off, the situation is much more tricky. For very few models, the phone will boot up when it is connected to a computer or when you long press the volume buttons. If you have enabled USB debugging before the phone is off, you can try to install ADB on your computer and use command prompt to turn on the device.

After you have entered the phone, you can download apps from Google Play Store to help you using your phone without power button. Power Button to Volume Button.

As its name implies, the app allows you to use volume button to replace power button to wake up your phone.

samsung j7 pro power button not working

The only drawback is that the app needs to consume large amount of battery. Gravity Screen.

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This app is pretty awesome. With the app installed on your phone, the screen will be automatically off when the phone is put into your pocket or onto a table. And when you take the phone up or out, the screen will automatically wake up. So no need to press the power button. Proximity Actions. The app applies proximity sensor of your device to make it possible for you to control your device with gestures. You can wave hands over proximity sensor to lock and unlock screen.Toucscreen unresponsive and does not work after updated it to Oreo.

I hope Samsung Developers can fix this as soon as possible. This case is not happened to all countries but it happened for some country. I have update it too and working good. Thank you. Go to Solution. It is possible, that some of the phones in this thread have a hardware issue with the screen versus a software issue with it not responding to touch.

Please be advised that flashing the ROM or rooting the device will void your warranty. If none of these steps resolve the issue, it will require service repairs. View solution in original post.

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My J7 pro is also insensitive after oreo update. Please help. I have ask them to restart the phone and also factory reset the phone, but that is not fix the problem.

I hope Samsung will fix it as soon as possible, there are many users wait for this. Mine cannot be restarted since the screen wont work. Did hard reset, but to no avail. Hi why you don't say something to us?

samsung j7 pro power button not working

They can not do anything Several times. Imagine that they are charging customers to fix something we were not even responsible for and for something they could not fix.

How to fix Samsung Galaxy J7 Pro that won’t turn on (easy steps)

How incompetent! Same here. My mobile stopped working after updating latest version software. Why they give such updates if it doesn't support mobile. Please help for the same. J7 Pro with a replaced screen last year. Updated to 8. Is it possible to flash an android 7 version back onto the phone with odin? Or will this not work. Sign In.

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